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Delete your account

For the Attorneys Klinique website and app · Privacy Notice version 2026-09-24

You can ask us to delete your Attorneys Klinique account and the personal data that goes with it at any time, whether you use the website or the app. This page explains how to ask and which records we have to keep. It sits alongside our Privacy Notice.

1. Ask from your account

If you can sign in, this is the quickest way.

  1. Sign in on the website or in the app.
  2. Open My profile from the menu.
  3. Go to Your data and privacy.
  4. Under Make a data protection request, choose “Delete my personal data and account”.
  5. Add anything you would like us to know, then press Send request.

Your request then appears under the form with its status, and we reply by email. If you would like a copy of your data first, press Download my data in the same section before you send the request.

2. If you cannot sign in

Email our data protection contact at attorneysklinique@gmail.com with the subject “Data protection request”, or call +234 814 321 2579 or +234 805 569 5664. Tell us your name, the email address or phone number on the account, and that you would like your account and personal data deleted.

3. What happens next

We may ask you to confirm your identity first. We aim to reply within 30 days.

We keep your account and profile only while your account is open. When we act on your request we close your account, and we delete your personal data or make it anonymous so it can no longer identify you, unless there is a good reason for us to keep it.

4. What we keep, and for how long

Some records must be kept even if you ask us to delete them, for example accounting records or files we need to meet our professional duties. If so, we will tell you which and why. These are the periods set out in our Privacy Notice:

DataHow long
Matter files, documents and correspondenceUp to 7 years after the matter closes, to meet our professional duties and deal with any later claim
Payment and accounting recordsAs long as tax and accounting laws require
Data protection requests, including a request to delete your accountThe details you sent and our reply are cleared 36 months after we handled the request; a record that a request was made and answered is kept
Security and audit records of actions taken in the portalDeleted automatically after 24 months
Records of messages we sent youDeleted automatically after 12 months
Contact form enquiriesDeleted automatically 12 months after we replied or closed them
Published reviewsWhile published; removed when you ask us

When a period ends we delete the data or make it anonymous so it can no longer identify you.

5. Questions and complaints

For anything about your personal data, email attorneysklinique@gmail.com. If you are unhappy with how we handle your request, you can complain to the Nigeria Data Protection Commission (ndpc.gov.ng).